Auto Refill Terms and Conditions

Welcome to the Fullscript® Auto Refill program (“Auto Refill”). Please read these Terms and Conditions (the “Terms”) carefully. Auto Refill registration is a continuation of the services provided by Fullscript on behalf of Practitioners to their Patients. Please note that your use of the Platform is also governed by our Terms of Service and Privacy Statement, as well as all other applicable terms, conditions, limitations, and requirements on the Platform, all of which are incorporated into these Terms. By registering for Auto Refill, you accept these terms, conditions, limitations, and requirements.

For Practitioner Accounts: Practitioner Seller Accounts may provide an additional discount to Product sale prices for Patient Accounts when Patient Accounts receive subsequent Auto Refill refill orders. You can add, increase, decrease, or remove your Auto Refill discount at any time on your Margin & Discounts page in your Account settings. Increases to the Auto Refill discount will be applied to all new and existing Auto Refill orders. Decreasing or removing your Auto Refill discount will not change the discount applied to Patient Accounts with existing Auto Refill orders, and such orders will continue to receive the same discount (“legacy discounts”) until the Patient Account cancels the existing Auto Refill order. Legacy discounts also include those discounts existing for Patient Accounts prior to establishing your Practitioner Seller Account, which become your responsibility at that time. Patients will receive an email notifying them of any changes to their Auto Refill order price. Other discount types, including individual discounts and promotions discounts, are in addition to the Auto Refill discount.

For Patient Accounts: Your Auto Refill registration will automatically create new refill orders, according to your chosen delivery schedule, until you cancel. When you register for Auto Refill, you expressly acknowledge and agree that the Payment Processor is automatically authorized to charge you for orders (in addition to any applicable taxes and other charges) for as long as your Auto Refill registration continues. The charge for each Auto Refill shipment will be billed to the payment method used to create your subscription or as otherwise directed by you. The total cost charged to your payment method for each Auto Refill shipment will be the cost of the item on the day that order is processed, plus any applicable sales tax, shipping costs, and other charges. Some of your Auto Refill registration details may change as you receive shipments over time (for example, prices, taxes, availability, and shipping charges).